percakapan antara receptionist dengan tamu
Receptionist Fasilitas hotel yang bertugas untuk menyambut tamu dan mengatur kegiatan check-in maupun check out. Percakapan Bahasa Inggris di Hotel. Untuk lebih jelas mengenai contoh percakapan yang biasanya dilakukan di hotel, berikut contoh percakapan bahasa Inggris di hotel untuk membuat reservasi melalui telepon :
Percakapanbahasa inggris di hotel antara tamu dan resepsionis ini merupakan hal yang lumrah dan rutin terjadi di hotel.Pak sutomo dan Istrinya sedang mencari hotel tempat menghinap mereka. Akhirnya mereka memutuskan menginap di hotel Nyiur Hijau bahkan hingga 3 hari karena melihat penawaran tarif yang murah.
Padaskenario dimana tamu datang untuk check-in, berikut ini contoh dialog atau percakapan berbahasa Inggris yang dilakukan antara resepsionis dengan tamu yang ingin check-in. Resepsionis: Good morning Sir, welcome to Srigala Hotel, how can we help you? Tamu Asing: Do you have any rooms available for today?
Tamu : Kami akan tinggal selama 5 hari.) Receptionist: Alright, Sir. I'll call the porter to show you the room. I hope you and your family enjoy staying with us. (Resepsionis : Baiklah, Pak. Saya akan panggil pelayan untu menunjukkan kamar. Saya harap Anda dan keluarga Anda menikmati tinggal bersama kami.) Guest: Thank you very much.
Receptionist: My pleasure, Sir. See you in March, Mr. Brown. Have a nice day. (Dengan senang hati, Pak. Sampai jumpa di bulan Maret Bapak Brown. Semoga hari anda menyenangkan). Mr. Brown : Sure, see you and have a nice day too. (Tentu, sampai jumpa dan semoga hari anda juga menyenangkan).
Wohin In Den Urlaub Als Single. Hotel Guest Check In Conversation Kali ini kita akan membahas percakapan saat proses check-in hotel dalam bahasa Inggris. Bahasa yang digunakan oleh perusahaan jasa dalam berinteraksi dengan pelanggannya tentu memiliki standar yang spesifik. Bahasanya baku, sopan, namun tetap lugas dan jelas. Saat check-in hotel, tentu seorang resepsionis hotel akan menghadapi karakter tamu yang berbeda-beda. Hal ini menjadi dinamika tersendiri saat percakapan mereka sedang berlangsung. Berikut contoh-contohnya Contoh 1 Berikut ini adalah percakapan antara seorang tamu hotel ABC bernama Mr. John saat akan check-in ke hotel. Hotel Welcome to ABC Hotel. How may I help you? Selamat datang di ABC Hotel. Ada yang bisa dibantu? Guest Hello.. I’d like a room for three nights, please? Halo.. Saya butuh kamar untuk tiga malam Hotel Sure. We have three types of room, single, twin and double room. OK. Kita ada tiga tipe kamar, single, twin dan double Guest Single room please. Kamar single saja Hotel Single room for three nights, will cost you $300. And we require $50 security deposit, it will be refunded when you check out. Kamar single untuk tiga malam, harganya $300. Dan kami butuh deposit $50, akan dikembalikan setelah checkout Guest Great. OK Hotel Can I have your ID? Bisa minta KTP-nya? Guest Here you are.. Ini Hotel Thank you Mr. John. Your total is $350. How would you like to pay? Terima kasih Pak John. Totalnya $350. Mau bayar pakai apa? Guest I’d pay with cash. Here it is. Bayar cash saja. Hotel Here is your key card Mr. John. Your room number is 303. It’s on the third floor. You will find the lift at the end of passageway. Ini kuncinya Pak John. Kamarnya nomor 303. Di lantai tiga. Liftnya ada di ujung lorong ini. Guest Thank you very much. Terima kasih banyak Contoh 2 Sementara contoh kedua adalah percakapan saat check-in hotel antara tamu bernama Mr. Smith dengan resepsionis, termasuk saat harus melakukan pembayaran. Guest Good Morning.. I’ve booked a room through Selamat pagi.. Saya sudah booking lewat Hotel Good Morning.. May I see your ID please? Selamat pagi.. Bisa lihat KTP-nya? Guest Here it is.. Ini Hotel Yes, we’ve your reservation Mr. Smith, one twin room, staying for two nights. It is all paid up. Ya, kami ada reservasi atas Mr. Smith, twin room, dua malam. Sudah dibayar semua. Guest Yes, you are right. Ya benar. Hotel Please sign your name here. Tanda tangan di sini Guest Sure. Can someone help me with my luggage? Baiklah. Bisakah seseorang membantu saya membawa koper ini? Hotel Thank you very much Mr. Smith. I will call the bellboy to handle your luggage. If you need any help just call the front desk. Terima kasih Pak Smith. Saya akan panggil bellboy untuk membawa kopernya. Kalau butuh bantuan telepon saja front desk. Contoh 3 Guest Hello.. I’d like to book a room, please. Halo.. saya mau booking kamar Hotel Welcome to ABC Hotel. I’m sorry we don’t have any room available. This weekend is peak season. Selamat datang di ABC Hotel. Maaf kamarnya penuh. Akhir pekan ini peak season Guest Oh.. OK. Oh.. OK Hotel There is a hotel accross the street, XYZ hotel. I’ll help you to call the hotel, if you want. Di seberang jalan ada hotel XYZ. Saya akan telpon hotel jika anda mau. Guest Sure OK Hotel Please wait… Yes, there are 3 rooms left. Tunggu sebentar… Ya ada 3 kamar kosong Guest Thank you for your help. Terima kasih atas bantuannya. Contoh 4 Guest Hi.. I want to check in. Hi.. aku mau check in Hotel Hi.. Do you have any reservation? Hai.. sudah reservasi? Guest I’ve book through Sudah booking lewat Hotel And under what name you booking is? Booking atas nama siapa? Guest Jeniffer Crow. Jeniffer Crow Hotel Can you spell your last name, please? Bisa ulangi nama belakangnya? Guest C R O W C R O W Hotel Yes, we have reservation for Mrs. Jeniffer Crow for three night sarting from today. Is that right. Ya, kami ada reservasi atas nama Jeniffer Crow untuk tiga malam mulai malam ini Guest Yes, that is right. Ya benar sekali Hotel Can I have your ID please? Bisa lihat KTP-nya? Guest Here is my passport. Ini passport saya? Hotel Your room is all paid up. But we need $100 security deposit, we will refund when you check out. How would you like to pay? Kamarnya sudah dibayar. Tapi kami butuh $100 untuk deposit. Mau bayar pakai apa? Guest Take my card.. Ini kartu saya Hotel Thank you. Your room 404 is ready. And here is your key. Terima kasih. Kamarnya nomor 404. Ini kuncinya Guest What time breakfast will be served? Jam berapa sarapannya? Hotel You will be served from 700 until 1000. Just tell your room number to restaurant front desk. Sarapan mulai jam 7 sampai jam 10. Bilang saja nomor kamarnya ke front desk restoran Guest How about WIFI password? Password WIFI-nya bagaimana? Hotel Here in your key, there is a password stated. Ini di kunci kamar, ada passwordnya Guest Thank you very much. I’ll just go to the room. Terima kasih banyak. Saya akan langsung ke kamar. Hotel You’re welcome. If you need any help just press 0 to call front desk. Sama-sama. Jika butuh bantuan tekan 0 saja
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percakapan antara receptionist dengan tamu